HP printers are well known for its advanced features in pocket-friendly prices. With the advanced features, users are suffering from technical glitches with their HP printer unit. The printer in error state hp is the most common problem faced by HP printer users.
The common reason behind the HP Printer in error state can be overheating printer unit, poor connection, corrupted file in printer spooler, paper jam, etc. Here are the quick and reliable solutions for resolving the error state problem of the printer is in error state hp
Power cycle devices:
Continue use of the printer for long hours can cause overheating of device hardware and, your device suddenly stopped working. Users can let the printer cool down and run a power cycle by using the given steps.
- Turn off the printer unit.
- Remove the power cable from the power supply.
- Turn off the computer system.
- Wait for a minimum of 30 seconds and turn on the computer.
- Connect the printer power cable, and turn on the printer.
Check the printer for out of paper errors:
If there is no paper present in the paper tray then, it shows the printer out-of-paper error. Users can follow the given steps to fix the printer out of paper error.
- Turn off the printer.
- Locate the paper tray of the printer and put the papers in the paper tray.
- Power on the Printer.
- Test print page on the printer.
Check the printer for paper Jam:
Incorrect loading of paper, rollers damage, use of low-quality papers, and cartridges are the common reasons for printer paper jam. While printing a small piece of paper can get stuck in rollers can lead to a paper jam problem. Users can clear the paper jam in the following way.
Users can clear the paper jam from the external input tray (paper tray), output tray, and automatic document feeder.
- Turn off the printer and remove the power cable.
- Open the front panel and take out the ink cartridges
- Remove the jammed paper, if any.
- Check rollers for a small piece of torn paper.
- Users can make use of Pincers for a small piece of paper.
- If the complete paper sheet is stuck inside the printer then, gently take out another end of a paper sheet.
- Take out all the papers from the paper tray, if needed.
- Open the rear access door of the printer, and remove the jammed paper, if any.
It is a good idea to run regular printer cleaning cycles to avoid paper jam issues.
Check ink level of the ink cartridges:
When your HP printer starts printing faded printouts, it is time to replace ink cartridges. Printing images or HTML documents consume more amount of ink than printing text. Low ink level can clogged print head and leads to Printer in error state hp in some printers. Here are the steps to check ink levels of ink cartridges from the computer system.
- Click on the start or windows icon.
- Go to Settings.
- Select devises -> Devices and Printers.
- Double click on your HP printer device.
- It will display the ink levels in the status area.
- Users should immediately replace the ink cartridges if the ink level is low.
Ensure the correct installation of ink cartridges:
- Incorrect installation of ink cartridges can lead to the HP Printer is an error state issue. Multiple times, the
- user installed a color cartridge instead of black ink cartridges and a black cartridge instead of the color ink cartridge. Due to this, the printer might stop working and goes to an error state. Users can follow the steps given here for the proper installation of the ink cartridges.
- Turn on the Printer.
- Slide the paper width guide to the outermost position as shown below.
- Load the paper and adjust the paper width guide to the right side.
- Open the front panel.
- Take out the old color and black ink cartridges.
- Remove the plastic protective tape from the new ink cartridges.
- Slide the new ink cartridge into its slots.
- Close the front panel.
Users prefer to refill ink cartridges instead of replacing ink cartridges.Refilling ink cartridges is pocket-friendly and helps to save the environment too. But users can refill the cartridges maximum of 5 times. After then, the user needs to replace the ink cartridge to avoid HP Printer in error state problem.
Update the port Settings:
Users can update the COM & LPT port settings by using the following steps.
- Press Windows key+ R to open the Run dialog box.
- Type devmgmt.msc in the text box and hit the enter button.
- Go to the View tab on the menu bar of Device Manager.
- Select the Show Hidden Devices option from the context menu.
- Right-click on the Ports (COM & LPT) and click on the properties option.
- Go to Port Settings-> Use any interrupt assigned to the port.
- Select the checkbox of name Enable legacy Plug and Play detection.
- Click on the ok button and reboot your computer system.
Update Printer drivers:
Corrupted or outdated printer driver software often leads to printer errors. Users can use the following steps to update printer drivers on Windows 10.
- Go to Start and search for the Device Manager.
- Launch Device Manager.
- Expand the Print Queue section from the Device Manager.
- Right-click on the Microsoft Print to PDF option.
- Select the Update Driver option from the Context Menu.
- Click on the Search automatically for updated driver software.
In this way, the user can update Printer drivers in Windows 10. Users need to have an active internet connection to Update Printer Drivers.
Restart Printer Spooler Services:
Users can restart printer spooler services via command prompt. Here are the steps to restart printer spooler services.
- Click on the Start icon and type cmd in the search box. Press the enter button.
- Right-click on the command prompt and select the Run as Administrator option.
- Click on the Yes button and confirm the same.
- Type the‘ net stop spooler’ command in the cmd and hit the enter button.
- After successful execution of the command, type the‘ net start spooler’ command.
- Press the enter button to run the command.
The user should check the printer for the printer is in an error state issue. If the error persists then, users can check for Windows 10 update.
Check if your HP Printer is online:
The offline status of the printer can be the reason behind printer is in an error state hp. Users can set their HP printer online by using the following steps.
- Go to Start-> Control Panel.
- Select Devices and Printers.
Click on your printer name from the list and check the Printer status.
If the status of the printer is offline then, right-click and select the option like Use printer online.
In this way, the user can set their printer online and check the printer for the printer is in an error state message.
Lets check the complete solutions of why is my hp printer offline windows 10
If you ever find out that your HP printer is in an offline state, it simply means that it is having trouble while communicating with your PC. This simply happens because of connection issues that arise due to several factors. Sometimes, the cord connecting the PC to the HP Printer is loose, or the wireless printer is not able to connect to the same network as your PC, and many others. Apart from this, your printer might have been se to work offline and in that case, your printer might not respond to your commands when you are online. Whatever be the cause of the problem, we’re always there to help you in your tough times.
How to fix HP printer is offline Windows 10?
The users who are facing printer offline issues on their Mac devices can follow the troubleshooting methods given below:
Get your HP Printer ready
The primary step to take in the situation is to ensure that your printer is in the ready mode which means it is available for the printing process to take place. This can be done by establishing a stable connection between your HP printer and Mac.
Reset HP printing system
When you reset your printer, nay fault or error in it is resolved by the clearance of pending print jobs and resetting the preferences.
Troubleshoot the connection
This method depends on if your printer is a wired or wireless one. In case it is a wired printer, then resolve issue with the USB connection. However, if your printer is a wireless one, then ensure that the Wi-Fi connection is stable.
How to change the HP Printer status from offline to online?
- Click on the ‘Start’ icon of your device.
- Choose ‘Control Panel’ from the selection menu.
- Go to the ‘Devices and Printers’ section.
- Right-click on your HP Printer model.
- Click on ‘See what’s printing.
- On the next window, select ‘printer’ from the menu bar.
- From the given options, choose ‘use printer online’.
Remedies to resolve HP Printer offline problems
To get your offline printer work well again, you must troubleshoot it by making the following checks:
- Make sure that your HP Printer is powered on
- Check if it is connected to the same Wi-Fi network or not
- If nothing helps, try running a printer power cycle
- Make sure that it is set as the default printer
- You must try clearing the print queue of your HP device
- If that doesn’t help, reset the print queue managing service
- Uninstall and reinstall the latest printer drivers
- Restart your PC and try establishing a connection once again
Final Steps : That’s Follow the steps Why is my HP printer offline windows 10 and fix it easily.
