An order management system or OMS is absolutely crucial to manage overall sales and manufacturing orders. However, since there are so many options in these tools, it could get tricky for you to select one that works wonderfully and productivity for your business.
The point is once your company or business starts to grow, it is absolutely critical to find this management system that supports D2C manufacturers looking forward to get better level of control over their sales and manufacturing order management, inventory, and production even overall planning. Don’t worry, once you walk through this post, you would get to know about the tips to select the right system for your business.
What is OMS?
An OMS is a tool or piece of software that simply follows the order-to-cash process between overall B2B and D2C manufacturers to help you boost your order management processes and efficiency. A good system will help you track your sales, overall orders, inventory, and even fulfilment order rate to easily permit you to identify your manufacturing bottlenecks and simply track your products from the factory floor to the customer.
As already said before, between owning a physical store, managing overall e-commerce, and social media sales, you require your powerful OMS to help you track your:
- Customers
- Purchase
- /1channel selling
- Order processing
- Order and receiving management;
- /1location inventory management
- Customer service
- Make-to-order or even make-to-stock business model
Anyhow, now you should know about what you must consider when choosing an order processing software or OMS.
Keep your budget in mind
The management of your order to be is going to be a critical ally in your business’s success. You could commit to an OMS that is inexpensive to save money, but in the long run, it is certainly going to cost your business a lot more.
The same can be mentioned about the other extreme because some desktop or intranet order management tools simply can cost you above $1,000 and even not perform any better than any sort of a straight-to-the-point cloud-based type of system. the point is you need to be be wise and realistic with the amount you would be willing to spend, as most of the systems will charge different rates relying on what you require. So, make sure that you compare the market!
Compare the overall market
There are a lot of OMS options that don’t match well with manufacturers. Yes, you can easily use them, but you simply run the risk of having to get set up on a huge load of tools, even though there are OMS options out there that can support your whole business from one dashboard.
Proper Integrations
At the end of the day, in case you are actually a traditional manufacturer, e-commerce business, or even D2C business, you are simply going to need an OMS that can integrate with your current e-commerce, accounting, and even whatever other instruments your business has decided to adopt.
The point is simple, once you have made a list of the OMS you want to use, explore their integration features to simply find out if they support all your sales channels. But, you should be warned, with most of the order management solutions, the more integrations you require, the higher level of the expense will be. Remember you have to be smart and tactical and pick only an OMS that has the necessary integrations. Of course, what is the point of going for a tool that is getting you unwanted features but you don’t really need them? so, be wise there.
Check the Production flow
The production processes of D2C manufacturer are very probable to change. Maybe you realize that an assemble to order specific model is better for the holiday seasons, or simply perhaps you start offering bespoke products for overall customers who are simply looking for more customization. Irrespective of the reason for your production flow change, you require a system that might adapt to your business, and support you in whichever way you actually take your business.
Remember that once you have a flexible OMS, it would make it easy and effective for you to change your business processes, handle stocked inventory and even custom orders, and permit you to make edits to customers’ orders on the go. After all, it is going to be a great addition for sure.
Always try to check for Free trials and demos
Remember once you have different lists of OMSs, make sure that you check the overall working and all through their trial. Once you try them, you would get to know more about them and practically feel the difference they can bring to your organization. You should check if:
- They are reasonably priced
- Can support different sorts of manufacturing processes
- Can smoothly integrate with your other software
You must walk through each piece of software and then sign up for a trial to find out if the specific OMS is suitable for your overall business. when you would try the demo of the software, you would know more about it in every possible sense. You can find what type of features it is getting you and if it is a good fit for your business needs. Also, you can know more about its proper integration and smooth working. the point is trying something out before you pay for it is always recommended.
But, also make sure that you are not intimidated by booking demos either. It is simply for the reason that some software providers offer a great live step-by-step integration session, making use of your business as the example data. Hence, you can see direct how their order management solutions might advantage your business.
Conclusion
To sum up, whether OMS, ecommerce and QuickBooks or anything else; you need to be wise about the specifications of both your company and the specific tool you choose. Even the perfect and the best tools will stand ineffective if you don’t choose them astutely.
